Impacting Lives

Chris Baggott - Co-founder/CEO

Aug 19th, 2020

I got a letter the other day from a driver that kind of blew me away. I honestly can’t stop thinking about it.

Back in 2016 when we started ClusterTruck, we made a conscious decision to make the worst job in the Gig Economy (delivering prepared food) the best job.

We wanted to fix a system with little dignity, little financial reward and that seemed to prey on the most desperate. We wake up every morning hoping we are accomplishing our goal. Getting a letter like this unsolicited really helps inform us all (you too) that we are doing right by ClusterTruck Drivers.

The most significant summary statistic, in my opinion, is that while these are excellent numbers, I am NOT one of your top drivers. I know from personal observation that there are many drivers who work longer hours each week and more days per month than I do. Nevertheless, I am on pace to earn around $37,000 in one year, working only about half of each month.

That is substantial for a retiree on a fixed social security monthly income, and is great incentive and motivation to get up and go to work each day. At first I worked almost every day in Carmel. Over the eight month period, I have learned how to make good money and only work 3-4 days a week.

What Nakul and James told me back in December is true: there are good days and there are bad days, but it all averages out. This summary report verifies that. Any time I can average $156 per day as a retiree, I am one happy courier who is exceedingly grateful for the opportunity.

Bob went into extreme detail as to his earning, but I’m not going to share that here. I’m really just sharing that when you support ClusterTruck, you are truly supporting a system that provides livable wage to lots of great hardworking people…..all without you having to pay extra fees.

For all the Bob’s out there, and for the rest of us. Thank you.